Retail
Delivering Unique Customer Experiences to Retail Stores
Elevating Retail Experiences with Unified Communication & AI Automation
Our cloud-based solutions offer a unified platform to manage all customer communication channels and automate retail operations. This ensures enhanced customer experience and boosted store efficiency.
We Provide
Enriching Retail Stores Experience with Innovative Communication Solutions
Streamline your operational tasks and boost your retail store's efficiency
Unified Retail Communication Portal
Our Cloud-based product centralizes all customer inquiries across email, social media, and live chat in one place. So, you can track customer interaction history and enhance cross-department collaboration with integrated messaging tools. In this way, your company introduces seamless customer service across multiple communication platforms.
AI Virtual Shopping Assistants
Using AI chatbots to assist customers 24/7, offer product recommendations, process orders, and answer frequently asked questions. These Bots also assist you with order tracking, returns, and delivery queries. They can be integrated with voice-activated assistants for hands-free shopping.
In-Store & Online Customer Insights
Through real-time data tracking, you can read customers' behavior and understand their needs as well. This leads you to anticipate trends and optimize high-demand products. Tracking store performance metrics is easily accessible like foot traffic and sales volume. This allows you to enhance personalized marketing.
Automated Retail Process Management
Automate repetitive tasks such as order processing, inventory updates, and customer feedback collection. Also, you can schedule promotional emails and reminders automatically. Furthermore, this AI automation allows you to collect post-purchase feedback and customer reviews automatically.
Coordinate inventory & staff
Through AI-Automaton, you can organize your team and products and then connect with staff and suppliers through a single platform, whether that’s via text, call, video call, or meeting. This unified channel provides efficiency and reduces your workload as well.
Customizable Retail Workflows
Automate your retail operations and streamline workflows. You can also customize workflows for different store operations and tasks. Also, you can automate staff scheduling and task assignments. Furthermore, setting up automatic reminders would benefit you for reordering popular products.
OUR IMAPCT
Helping Retail Stores Industry and Providing AI-Powered Platform
20%
Strategic partnership with leading Retail Stores
95%
Proven Track Record and Trusted by Hundred Industries
40+
A Single Communication platform for All Communication Channels